free us shipping
Free standard shipping on all US orders over $250. All orders are processed Monday through Friday, excluding federal holidays. Most orders ship within 1–2 business days of payment confirmation. You will receive a shipping confirmation email with tracking information once your order ships.
standard rates
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 4–7 business days | $9.99 (Free on orders $250+) |
| Expedited Shipping | 2–3 business days | $24.99 |
| Overnight Shipping | 1 business day | $49.99 |
Delivery estimates are provided by the carrier and are not guaranteed. Delays may occur due to weather, carrier volume, or other circumstances outside our control.
processing time
Orders are processed Monday through Friday, excluding federal holidays. Most orders are processed and shipped within 1–2 business days of payment confirmation. Orders placed after 12pm EST may not be processed until the following business day.
During peak periods or promotional events, processing times may be extended by 1–2 additional business days. We will notify you if there are significant delays affecting your order.
carriers
Clean Labs USA ships via UPS, FedEx, and USPS depending on the selected shipping method, package size, and destination. Carrier selection is at our discretion. We currently ship to all 50 US states. We do not ship to P.O. boxes for expedited or overnight orders — a physical address is required. International shipping is not currently available.
temperature-controlled packaging
All peptides are shipped with appropriate cold-chain packaging to preserve stability. All orders are packed with insulated materials and desiccant as required by each compound's stability profile. Lyophilized peptide powders are stable at ambient temperature for short-term transit; however, products should be transferred to −20°C storage immediately upon receipt.
All orders are shipped in discreet, unmarked outer packaging with no reference to peptides or research chemicals on the exterior.
tracking
Once your order ships, you will receive an email with your tracking number. You can track your package directly on the carrier's website. If you have not received a tracking number within 3 business days of placing your order, please contact us at support@trycleanlabs.com.
Clean Labs USA is not responsible for packages lost or stolen after confirmed delivery. If your tracking shows delivered but you have not received your package, check with neighbors and building management, contact the carrier directly to file a claim, and email us — we will do our best to assist.
international shipping
Clean Labs USA currently ships within the United States only. International shipping is not available at this time. We do not accept orders from addresses outside the United States. Customers are solely responsible for understanding and complying with all applicable laws regarding the import and use of research compounds in their jurisdiction.